Legal Intake Coordinator

Website ADFLegal Alliance Defending Freedom

ADF Advocates for Your Right to Freely Live out Your Faith

Everyone says they want to change the world. We’re looking for people who actually will.

Alliance Defending Freedom is an alliance-building legal organization that advocates for the right of people to freely live out their faith. Please visit to view our Statement of Faith and Doctrinal Distinctives.

Legal Intake Coordinator

Alliance Defending Freedom is looking for a highly professional Legal Intake Coordinator to join us in our Scottsdale, AZ office.  As the Legal Intake Coordinator, you are a vital part of the U.S. Legal Advocacy team. In this role, you will report to the Legal Intake Manager and are responsible for processing incoming legal inquiries. Such a task requires the ability to discern if a situation falls within our mission and, if so, which area. You must also be able to interview a contact to develop a summary, collect relevant documentation, determine the level of assistance needed, and finally, either review the matter with our attorneys or decline assistance.

Your Essential Responsibilities:

In this position, you will:

  • Create and maintain electronic database files for Legal Intake contacts
  • Receive inbound and make outbound legal intake calls/emails (i.e., requests for legal advice/assistance or general legal questions)
  • Respond promptly to all Legal Intake inquiries
  • Perform factual development of legal inquiry
  • Document all communications with potential clients
  • Assess whether a request for assistance is within the scope of requests that an ADF attorney must review
  • If the request is in scope, collect relevant documents
  • Summarize relevant legal facts for attorney review of a legal inquiry
  • Review legal intake matters with attorneys
  • Act as the liaison between legal intake contact and attorney
  • Decline legal advice or assistance if the request is out of scope or as directed by attorney
  • Prepare conflict checks for attorney review
  • Refer matters to Allied Attorneys

Other Responsibilities (Non-Essential):

  • You will be asked to perform related duties or special projects as assigned.

Skills you need to succeed:

Knowledge of:

  • Legal terms and basic legal research (preferred but not required).

Demonstrated proficiency in:

  • Willingness to learn
  • Working as a part of a team with excellent interpersonal skills
  • Verbal and written communication skills
  • Maintaining the process
  • Administrative skills
  • Attention to detail
  • Discernment and decision-making skills
  • Microsoft Office and familiarity with electronic databases
  • Thriving in a semi-regular, fast-paced environment due to occasional urgent matters that require immediate attention

Ability to:

  • Learn and apply software applications
  • Initiate, work, and motivate within a team or independently
  • Listen, process what is heard, and apply analytical thinking to what approach(es) to take
  • Professionally handle and maintain confidentiality of all communications
  • Discuss and deal with sensitive topics with maturity
  • Remain personally detached and objective yet empathetic
  • Re-prioritize tasks with regular interruptions
  • Sit in a shared office with other team members
  • Take control of the conversation to effectively assess the relevant facts
  • Occasionally work overtime when necessary and approved (rare)

Education and/or experience:

  • High School Diploma
  • Extensive experience interacting with the public, especially over the telephone
  • Prior work experience


We have it! Alliance Defending Freedom offers team members a competitive compensation and benefits package that includes major medical insurance, dental care, medical and dependent care reimbursement, paid disability, long-term care insurance, and life insurance. We also offer a 401(k) plan with a generous company match. Work and life balance is important to the well-being of our team members. You will receive paid time off (PTO) that starts accruing from your hire date and 11 paid holidays per year.

To apply for this job please visit


ADF is the world's largest legal organization committed to protecting religious freedom, free speech, the sanctity of life, marriage and family, and parental rights.